Minority report: Pre-crime technology has arrived

Remember the movie Minority Report, where advanced analytics and supercomputing was able to predict where the next crime would take place and a special police unit was able to arrest murderers before they committed their crime? Well, that technology is not just for Hollywood anymore. Pre-crime technologies are already here The following pre-crime technologies already

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4 new CRMs your sales team should be looking at

Customer relationship management (CRM) refers to the practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention, and driving sales growth. CRM systems are designed to compile information on customers across different channels,

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Do you know the Fantastic Four Seattle Inc. 5000 economic ‘superheroes’?

No, it’s not your imagination — Seattle businesses are growing at something approaching the speed of light. The 2016 Inc. 5000 list of America’s fastest-growing private companies over the past three years includes 140 from Washington state (according to Puget Sound Business Journal’s Becky Monk), most of them in the Seattle area.  We asked a few of

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Benefits of ITIL and 5 things you may not know

ITIL, or Information Technology Infrastructure Library, is a comprehensive set of best practices that are used to develop and execute IT service management (ITSM). Benefits of ITIL include increased competitive advantage through cost reduction, improved quality of internal and third-party IT services, optimization of service delivery across the supply chain, moving from a reactive to

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How businesses can harness the power of cloud

In today’s world, the concept of “cloud” is very common; cloud refers to storing and using data and programs online instead of on a physical computer or server. This has changed how businesses work and is a popular topic of discussion online and in meetings. Some companies have started using the cloud, but many still

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