Can virtual customer onboarding beat the onsite experience?
For most companies in the throes of the 2020 COVID pandemic, there’s no question of whether to onboard customers virtually. You may be thinking of virtual customer onboarding as a short-term fix, a band aid while you’re waiting to switch back to onsite onboarding when circumstances allow. That sounds like smart business. But is it? Even when onsite onboarding is possible again, you may want to continue virtual delivery …
Can virtual customer onboarding beat the onsite experience? Read More »
