ITIL

business team in an office

Benefits of ITIL and 5 things you may not know

ITIL, or Information Technology Infrastructure Library, is a comprehensive set of best practices that are used to develop and execute IT service management (ITSM). Benefits of ITIL include increased competitive advantage through cost reduction, improved quality of internal and third-party IT services, optimization of service delivery across the supply chain, moving from a reactive to …

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