Problem: Their increasing network traffic was resulting in out-of-balance utilization across system resources and significant decreases in performance across the network. So they began upgrading the aging F5 load balancers with new, more powerful models. However, the upgrade had to be rolled back only a few hours after the initial implementation, because the load balancers had lost connectivity to the real servers that made up the pool for the virtual servers.

Solution: We helped identify the source of the issue. Our consultants worked closely with the vendors to troubleshoot the issue. As a result of this work, network traffic is now being processed efficiently and the load on network and systems resources is spread evenly, which has brought performance back down to nominal levels and reduced the amount of pressure on individual network components.