Overview of Assessments
Learning is a fundamental need across all organizations. We provide learning solutions that engage employees in performance improvement behaviors that drive business success. A Learning Assessment is how we find the right learning solution for your team.
A Learning Assessment will assess your existing capabilities, define your learning needs, and identify current gaps. From there, we will build out new hire personas, design the best learning approach, and recommend optimum delivery mechanisms for your company and team.
Success begins with alignment across your organization. Providing effective learning materials for your team helps achieve alignment, ensuring that your team can move forward together, even in the midst of change. Finding the right learning solution for your team starts with a Learning Assessment.
A Learning Assessment will provide you with multiple findings. We will conduct a gap analysis, document user personas, and summarize core learning needs with recommended instruction methods. After the assessment you get an actionable proposal with tactical ways your team can improve and how we can help implement lasting solutions.
We begin Learning Assessments by uncovering actual needs, because perceived needs can sometimes be a symptom of a larger need. Next, we create learning personas that reflect your team. Based on needs and personas, we build a learning experience strategy, recommending the best tools and training for your team. We will then develop a Change Management Plan, to help your team navigate the process of change implementation.
Faced rapid growth, the company had a growing backlog of customers that needed to be onboarded. But the process was time consuming, because employees were required to train customers in person how to use the company’s programs. As growth continued, the company risked delaying or losing business if they could not keep pace with the increasing onboarding schedule.
The Kalles Group learning assessment revealed multiple findings, such as an introductory video about the client’s value proposition that would increase learner motivation and use of the app. Upon review of the recommendations, the client requested that Kalles Group expand the project scope to manage video development and production of the new eLearning program.
Kalles Group successfully managed the development process of all program elements and provided training on how to deploy eLearning to best address customer needs and reduce support issues.
The results, onboarding training was moved to virtual app-based which saved manpower and reduced travel costs.
Overview of learning department
We believe that success begins with alignment across your organization. Providing effective learning materials for your team helps achieve alignment, ensuring that your team can move forward together in the midst of change. Learning is a fundamental need across all organizations.
Whether it is associated with project roll-outs or supporting ongoing operations, we provide learning solutions that engage employees in performance improvement behaviors that drive business success.