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John

John Stephenson

Client Services Director

John brings a balanced approach to Kalles Group client services with deep solution delivery expertise, a relationship-centered approach to working with clients & consultants, and a deep desire to understand customer needs & provide top service.

John comes to Kalles Group with 10+ years in consulting & technology services. He built his delivery experience providing end-to-end solutions for large enterprise clients across North America and Europe for clients in financial services, technology, retail, healthcare, oil & gas, and consumer goods industries. Before joining Kalles Group, he spent over 8 years with Apptio, where he joined as the first Customer Success hire and had the opportunity to grow with the company to significant scale and through IPO. In that time, he served in technical, project management, client management and team leadership roles in the Customer Success and Professional Services disciplines.

Today, John brings a balanced approach to Kalles Group client services with deep solution delivery expertise, a relationship-centered approach to working with clients & consultants, and a deep desire to understand customer needs & provide top service.

A resident of Seattle since 2008, John lives with his wife Kara and their two children Clive and Laine. Outside of work, he enjoys running, cycling, cooking, gardening and tackling home improvement projects. He graduated from Samford University with a degree in Business Management with a Finance concentration.