Data servers while working. LED lights are flashing. Can represent cloud computing, information storage, etc. or can be the perfect technology background

4 tips for running a more productive IT department

There are endless factors that play into the success of an organization. You’ve heard the saying “it takes a village to raise a child;” well, it takes a village to run a business. Every person contributes; every department plays its part to ensure projects are running smoothly. Each department serves a different and important purpose— like the IT department.

Consisting of a team of highly talented technology experts, the IT department has its very own set of elements that help build the foundation for success. Here are five factors we believe can help increase the productivity level of your team:


Communication issues are at the root of many business problems. When a department isn’t aligned properly it can’t function properly. Needless to say, establishing a solid relationship that includes uninterrupted communication within the department is critical.

Tip: Weekly team or 1:1 meetings can lay the foundation for consistent communication. Make sure everyone is on the same page with company and department goals and needs. In addition to establishing communication within your IT department, focus on developing strong working relationships with other departments within the organization, such as finance and accounting or human resources.


More and more departments are collaborating to help map out a more calculated overall business strategy. This change has caused CIO’s to take a different approach to strategic planning than they have in the past.

Tip: IT and Marketing must find ways to work together. Align yourself with the CMO to help improve your company’s marketing efforts. Sharing real-time data with your marketing department allows for a better understanding of the customer and ultimately helps IT save time.

For more tips on collaborating with other departments, check out our post <title, link> which maps out how to align IT goals with the rest of your businesses goals.

Continued education

Tech gurus will be the first to tell you how quickly the technology industry is evolving. Every time you turn around, there is a new upgrade or system available. With this in mind, it’s important to remember that your team must be constantly learning and updating their skills. It’s virtually impossible to move business forward if you’re stuck in past.
Tip: Devote time and money to keeping your team on top of the greatest and latest programs and systems.  Not only will it benefit your company, but it will benefit your customers as well.  An IT department can’t be innovative if their skills are stagnant.


Hold every person responsible for their actions, projects and behavior. Whether it’s completing a designated task or staying true to company goals and values, in all aspects of the job, your team should be held accountable. Do you think Mark Zuckerberg could have created the Facebook empire without having a diligent team of dedicated individuals? I don’t think so.

Tip:  Clearly communicating each employee’s responsibilities sets the stage for the company’s expectations. Organize individual weekly check-ins to discuss project statuses and deadlines.

Reward and recognize

Whether you use M&Ms, gold stars or employee of the week plaques, make it a priority to reward those team members who go above and beyond to make sure your business is successful. Show your appreciation for employees who hard work by regularly recognizing your department’s outstanding talent.

Tip: The Employee of the Month is a special way to acknowledge a team member in front of their peers. Team incentives are another way to show your gratitude. Set a goal, and if your team reaches the goal, take everyone out for breakfast or drinks. Individual incentives are also a fun way to generate healthy competition within the office.

These are examples of simple changes that can help strengthen your IT team. I hope you can take these tips back to your department and start increasing the levels of productivity within your team and your organization!